Displays a tabular form of all appointments for a given number of days.
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Shows the resource utilization per week. Users can click on an individual day to navigate to a day view of the selected day.
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Shows the resource utilization per month. Users can click on an individual week to navigate to a day view of the selected week
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Users can query and display bookings. A powerful filter mechanism allows specific bookings to be found and displayed.
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Users can query and display cancellations. A powerful filter mechanism allows specific cancellations to be found and displayed.
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One or more service can run parallel. Each service has one or more service items.

Variable length of pulse. A booking can have a duration that is a multiple of the service pulse.

Controls how far an external user can make appointments in the future. This can be over ridden by specific purposes.

Maximum number of bookings per user in advance.

A service item can offer one or more purposes that can be booked.

Defines a minimum duration for a purpose. (For internal users only)

Defines a standard duration for a purpose. This is the default duration for all users.

Defines a maximum duration for a purpose. (For internal users only)

Color used when displaying a purpose e.g. in the day overview.

Defines a group of purposes. A group can define a common colour for all associated purposes and can define a clustering of appointments policy.

Clustering of appointments is configurable at purpose group level. When available appointments are being returned for a purpose belonging to a clustered group then appointments within close proximity to other purposes in the same group are proposed first.

A purpose can control whether it is bookable online. The following options are available:

1. Not available online - available to internal users only
2. Available online - everyone can book
3. External users can only make an online request.
4. Bookable only by telephone.

Limits the number of available appointments that will be presented to an external user.

A purpose can have one or more booking options.

A purpose can have one or more calendar rules.

Additional text, that will be shown in following situations:

1. Not available online - available to internal users only
2. Available online - everyone can book
3. External users can only make an online request.
4. Bookable only by telephone.

If the option is for internal users only.

If the option is mandatory for internal users.

If the option is mandatory for external users.

Checkbox - allows a user to select an option.

Allows a user to enter text. The text option can be restricted by the following facets:

• Pattern: Regular expression
• Min-Length: Minimum number of characters to enter
• Max-Length: Maximum number of characters to enter
• Number of lines: How many lines to display in the edit field

Allows a user to select one or more options from a list. The list option can be restricted by the following facets:

• Number of items to select (single or multiple)
• Standard value - default selected item in list

One or more periods over which a calendar is valid. This allows a calendar to change overtime in an orderly fashion.

Determines whether the rule makes appointments available or unavailable.

Rule specifying a fixed period e.g. Christmas, Vacation

A week rule can be used to configure the availability of a purpose on a weekly basis. One or more days of the week can be selected with one or more time periods per day. In addition a repetition frequency can be define e.g. every week or every second week.

A week rule can be used to configure the availability of a purpose on a monthly basis.
(available in future version of BookinaFlash™)

Import of agency data using CSV file. Particularly useful when importing large number of agencies and agents.

Basic details, address etc.

Allow agencies to be grouped into categories.

An agency can have one or more agents that are allowed to make appointments.

An agency can have a default agent.

An administrator can change the service provider's configuration. This includes service, service items, purposes, calendar rules, users etc. They also have all the rights of a manager.

A manager can make appointments for 3rd parties. They have access to all details of a booking. They can change bookings and cancel bookings made by other users. They have full access to day, week and month views.

Can only make appointments for their clients and see only these appointments. The have no access to the day, week or month overview. They can only search for available appointments and cannot see the utilization level of the system.

A user can only make appointments for themselves and has only access to their own appointments.

Each service provider can create a customized PDF template that is used to print appointment confirmations.

A PDF containing a list of appointments for the days that are currently displayed in the day view. Also available through the bookings view - where the bookings can be filtered.

An Excel (xls) containing a list of appointments for the days that are currently displayed in the day view. Also available through the bookings view - where the bookings can be filtered.

E-mail and or SMS (optional feature) sent to remind a user of an appointment.

Each user can choose their preferred language. Currently supported languages:

• English
• German

A list of booking requests is managed by the system. Internal users can then simply select a booking request and make a booking for a client.